We take privacy seriously at Shifu Health. Here is how payments, subscriptions, AI, and communications work on our platform.
All paid subscriptions are billed through Apple’s App Store (In-App Purchase). We do not collect your card or bank details, and there is no checkout on our website.
Apple shows the price, billing period, and renewal terms when you subscribe, and sends a confirmation email with cancellation instructions. You can cancel anytime in your Apple subscription settings, or from Shifu account settings, which opens Apple’s subscription management page. Before you subscribe, our paywall shows the plan name, duration, price, and links to Privacy and Terms.
Email support@shifu.health for help with subscriptions or your account.
No. We do not train or fine-tune AI models on your data. When AI helps power coaching, third-party providers (such as Google, Anthropic, and OpenAI) process only what is needed to deliver the service, and they are not allowed to use your data to train their models.
No. If you invite a friend, you send a share link from your own device. We do not text your contacts for you.
You will only hear from Shifu (our AI coaching agent) and your coaches, through our own platform and number.
Yes. Shifu includes open-source software. You can review attributions and licenses at shifu.health/legal/open-source.
You have 60 days to raise a billing dispute. Contact support@shifu.health if you need help.